We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I received great service form my advisor Chris Ringhofer. He is always professional and provides great customer service. I have been coming to the dealer for 5 years and he is always the advisor that I want to have helping me. I appreciate his honest feedback and keep coming back because of his efforts.
My wife and I were treated awesome. Arun was more than fair on our trade in and let us know about the Costco customer incentives. Neb did a fantastic job explaining all of the features that our new 2019 Sierra Denali came with. This is our second purchase here and we would highly recommend Brotherton to any one looking for a vehicle.
It took over 2 hours to get oil changed and tires rotated. Additionally, I wanted the wiper blades changed - they were out of stock. By the time my GMC was finished, my service adviser was no longer around. To me, this is not an example of satisfactory service.
Hi there, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (425) 336-0644 at your earliest convenience to discuss how we can turn this experience into a positive one.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
Marvin did a great job communicating and following up, if I could give him 5 stars separately I’d do so. Sadly I have to bring the truck back as the original issue is happening again. But I have to say I’m a bit let down that this is the only dealership I’ve ever bought a car from that I have no choice but to burn through vacation pay during the week to get warranty work done. Every dealer I’ve worked with in the past would service my prior vehicles on the weekend.