Brotherton was able to order an uncommon discontinued part for my 2006 Buick Rendezvous. There were only 2 left in stock in the country. I pre-paid for the part, and it arrived in a week from GM in Detroit. They put it on the vehicle and did some other work, all in less than a day. They have shown professionalism and expertise beyond that of any other dealer I've worked with. I have faith they will do things right.